Technology and Support
What does ongoing support include?
Answer
Website care keeps your site up to date, secure and fast. Depending on the package, this includes regular updates of the system and extensions, security measures, automatic backups with tested recovery, monitoring of availability and an allowance for small content changes.
The purpose of support is prevention: many problems do not arise in the first place when updates are installed in good time and the website is monitored. This keeps operation predictable, and you do not have to deal with technical details yourself.