What does ongoing support include?
In short and in plain language
Website care keeps your site up to date, secure and fast.
Based on the package, we install updates and take care of security. We make backups and test that we can restore them. We check that your site can be reached. Small changes to the content are part of it too.
This way, many problems can be headed off early. You do not have to deal with the tech yourself.
Website care keeps your site up to date, secure and fast. Depending on the package, this includes regular updates of the system and extensions, security measures, automatic backups with tested recovery, monitoring of availability and an allowance for small content changes.
The purpose of support is prevention: many problems do not arise in the first place when updates are installed in good time and the website is monitored. This keeps operation predictable, and you do not have to deal with technical details yourself.