General
- What exactly does XICWEB do? XICWEB is a full-service web agency. We deliver the four building blocks a successful online presence needs from a single source: the website, the online shop, visibility on Google and ongoing support. You talk to one dedicated contact who knows your project, instead of changing teams at several providers. The advantage is continuity: design, technology, content and operation fit together because the same people are responsible for them. We assess which building blocks make sense for your plans in the free initial consultation.
- Why everything from one source instead of several providers? Anyone who spreads website, shop, SEO and maintenance across separate providers spends a lot of time on coordination and interfaces. If something falls between responsibilities, the parties tend to pass the blame around. Exactly this friction disappears when one partner keeps the overview. From a single source means: one contact, one technical framework, one party responsible for the overall result. That saves you coordination effort and speeds up decisions. You can read more about how we work on the about page.
- Who does XICWEB work for? Our clients are small and medium-sized companies as well as local businesses looking for a reliable digital partner who does not want to deal with technical details. From the trade business through the law firm to the retailer with an online shop: what matters is that the website should win customers and the operation should run without worries. Whether the effort pays off for your specific plans and which service is the right place to start is something we clarify factually in the initial consultation. The services overview gives you a first idea of our range.
- Do you work nationwide or only regionally? Our location is Söhlde in Lower Saxony, between Hildesheim, Hanover and Braunschweig. But we work nationwide: project coordination, implementation and support run reliably via video call, phone and shared working states, so distance plays no role in practice. For clients in the region, an on-site meeting is of course possible. For everyone else, our well-established remote collaboration fully replaces travel, with no compromise on the quality of support.
- Do I have a dedicated contact person? Yes. Every project has a dedicated contact who knows your plans and your system and is your first point of contact for all questions. You do not have to explain your setup anew with every request, and decisions take the context of your project into account. This applies not only during implementation but also in ongoing support. That keeps the collaboration personal and transparent, instead of running anonymously through a ticket system.
- Which technology do you use? We build with modern, proven technology: fast, responsive websites with a content management system you can maintain yourself, and online shops based on Shopware in the open-source edition. Hosting is in Germany, and the implementation is designed to be accessible to WCAG 2.2 AA from the start. It is important to us that you are not pushed into closed systems. You keep access to your content and your data. Which technical basis suits your project best is something we discuss specifically in the initial consultation.